Comments on: Let Your Stakeholders Know You Heard Them (BABOK 3.3, 3.4) https://www.bridging-the-gap.com/let-your-stakeholders-know-you-heard-them-babok-3-3-3-4/ We'll Help You Start Your Business Analyst Career Thu, 09 May 2013 09:59:26 +0000 hourly 1 https://wordpress.org/?v=6.6.2 By: BAs make the world a better place - Ryan Knapton » BSG (UK) https://www.bridging-the-gap.com/let-your-stakeholders-know-you-heard-them-babok-3-3-3-4/comment-page-1/#comment-430442 Thu, 09 May 2013 09:59:26 +0000 http://www.bridging-the-gap.com/?p=9745#comment-430442 […] If we make project interactions pleasant and fun, people will enjoy themselves more. If we really listen to what people have to say and take their suggestions to heart and incorporate it into the project […]

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By: Tonya Smith https://www.bridging-the-gap.com/let-your-stakeholders-know-you-heard-them-babok-3-3-3-4/comment-page-1/#comment-430441 Sat, 10 Mar 2012 19:15:36 +0000 http://www.bridging-the-gap.com/?p=9745#comment-430441 I always follow up planning workshops and meetings with a recap email of what I plan to include in my documentation as well as calling out takeaways of assigned tasks that were determined at the meeting to make sure that everyone knows what is expected of them on follow up. It is also helpful for anyone who may have been an invited attendee but missed the meeting. I always ask the question – did I miss anything or is there something that anyone understood differently or needs more clarification?

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By: Laura Brandenburg https://www.bridging-the-gap.com/let-your-stakeholders-know-you-heard-them-babok-3-3-3-4/comment-page-1/#comment-430440 Mon, 16 Jan 2012 16:22:26 +0000 http://www.bridging-the-gap.com/?p=9745#comment-430440 In reply to Michelle Swoboda.

Couldn’t agree more, Michelle. I find that I need that time too…as often as I reflect on what I learned from my stakeholders I come up with more elicitation questions. Typing up notes really supports that process for me, which is why I am hanging onto it!

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By: Laura Brandenburg https://www.bridging-the-gap.com/let-your-stakeholders-know-you-heard-them-babok-3-3-3-4/comment-page-1/#comment-430439 Mon, 16 Jan 2012 16:20:16 +0000 http://www.bridging-the-gap.com/?p=9745#comment-430439 In reply to Kai.

Not at all! Though I do find that for some projects this intermediary step of confirming what was discussed, before capturing it in a requirements document, can help build trust and increase buy-in. If there are a lot of decisions to be made before you decide what goes in the requirements document, you might consider taking iterative steps, gaining confirmation or approval at each stage, before drafting a requirements document for review. Otherwise you risk creating the perception that you ignored what was said.

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By: Laura Brandenburg https://www.bridging-the-gap.com/let-your-stakeholders-know-you-heard-them-babok-3-3-3-4/comment-page-1/#comment-430438 Mon, 16 Jan 2012 16:18:09 +0000 http://www.bridging-the-gap.com/?p=9745#comment-430438 In reply to Nick Panagopoulos.

Nick,
Yes definitely. There is a big difference though between confirming elicitation results and approving requirements for implementation. Confirming elicitation results does not necessarily include requirements analysis, which is where I often find all those additional requirements are discovered.

The BABOK is a bit tricky in this respect as it separates out tasks that a lot of us naturally group together in our work and our thinking.

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