Comments on: The Forgotten Art of Document Analysis: 8 Documents That Can Help You Ask All the Right Questions https://www.bridging-the-gap.com/the-forgotten-art-of-document-analysis-8-documents-that-can-help-you-ask-all-the-right-questions/ We'll Help You Start Your Business Analyst Career Thu, 22 Nov 2012 03:57:33 +0000 hourly 1 https://wordpress.org/?v=6.6.2 By: Katie Metcalfe https://www.bridging-the-gap.com/the-forgotten-art-of-document-analysis-8-documents-that-can-help-you-ask-all-the-right-questions/comment-page-1/#comment-430625 Thu, 22 Nov 2012 03:57:33 +0000 http://www.bridging-the-gap.com/?p=11753#comment-430625 Great article Adrian. I like the mention of reviewing customer complaint information. In the past I have reviewed customer feedback surveys as a way of understanding what aspects of a process need improvement.

]]> By: Adrian Reed https://www.bridging-the-gap.com/the-forgotten-art-of-document-analysis-8-documents-that-can-help-you-ask-all-the-right-questions/comment-page-1/#comment-430624 Wed, 21 Nov 2012 13:50:32 +0000 http://www.bridging-the-gap.com/?p=11753#comment-430624 Thanks Seetha,

I’m glad you enjoyed the article, and I’m glad that you find pragnalysis.com useful also.

Kind regards, Adrian.

]]> By: Adrian Reed https://www.bridging-the-gap.com/the-forgotten-art-of-document-analysis-8-documents-that-can-help-you-ask-all-the-right-questions/comment-page-1/#comment-430623 Wed, 21 Nov 2012 13:49:56 +0000 http://www.bridging-the-gap.com/?p=11753#comment-430623 In reply to Srila Ramanujam.

Hi Srila,

Yes — as you quite rightly identify, the challenge is knowing which documents to rely on at which points in the analysis. This is part of the art and science of being a BA — it will of course be different for different projects, and as individual practitioners we need to make that decision on each of our projects.

Glad you enjoyed the article, and thanks again for the comment.

Adrian.

]]> By: Adrian Reed https://www.bridging-the-gap.com/the-forgotten-art-of-document-analysis-8-documents-that-can-help-you-ask-all-the-right-questions/comment-page-1/#comment-430622 Wed, 21 Nov 2012 13:48:20 +0000 http://www.bridging-the-gap.com/?p=11753#comment-430622 In reply to Francois Combrinck.

Hi Francois,

Yes, that’s a great point! Often when people say “there’s no documentation” what they mean is “there’s no existing *BA* artifacts”… but there might be a whole treasure-chest of business documents available.

I’m also glad you find Pragnalysis useful — I really like community resources like that, as I think that as a community we can all learn and grow!

Thanks again for your comment. Adrian.

]]> By: Adrian Reed https://www.bridging-the-gap.com/the-forgotten-art-of-document-analysis-8-documents-that-can-help-you-ask-all-the-right-questions/comment-page-1/#comment-430621 Wed, 21 Nov 2012 13:46:25 +0000 http://www.bridging-the-gap.com/?p=11753#comment-430621 In reply to Stasy Labutina.

Hi Stasy,

Thanks so much for the comment. I really like your example of “doing your homework” — that is such a great way of looking at it, and completely true. As you say, document analysis is a great way to get up to speed and learn the “lingo” of the stakeholders!

Thanks again for your comment, I’m glad you enjoyed the article.

Adrian

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