Comments on: The Top 5 Elicitation Techniques Used By Business Analysts https://www.bridging-the-gap.com/elicitation-techniques-business-analysts/ We'll Help You Start Your Business Analyst Career Wed, 01 Nov 2023 20:31:42 +0000 hourly 1 https://wordpress.org/?v=6.6.2 By: LingPei Lin https://www.bridging-the-gap.com/elicitation-techniques-business-analysts/comment-page-1/#comment-430381 Wed, 17 Jul 2013 05:56:44 +0000 http://www.bridging-the-gap.com/?p=8959#comment-430381 In reply to Ian Stewart.

Yes, totally agreed. Generally I find “tell me a story” information gathering is effective and use it often in situation where I need to work with the challenging clients – those that uninterested to participate, sceptical etc. So far, I have not found a client that will not want to talk – yes, I may need to be persistent for a few attempts. Often, at the end of the meeting, I got more than the information I need – it is also effective to built good connection with my challenging clients.

Let me clarify – I use this method as the last resource to help clients to overcome their resistance issue as I find this is time consuming way of information gathering. I would have to do significantly more preparation before I enter the meeting to ensure good control of the meeting and minimising detour while engaging client through the free flow conversation.

Does anyone find a better way to work with the highly resistant users?

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By: April McClellan https://www.bridging-the-gap.com/elicitation-techniques-business-analysts/comment-page-1/#comment-430380 Thu, 16 Feb 2012 20:45:42 +0000 http://www.bridging-the-gap.com/?p=8959#comment-430380 For requirements discovery, I like to use structured and facilitated requirements workshops that, as part of the workshops activities, use other elicitation techniques in small groups, such as brainstorming, paper/whiteboard prototyping, “focus groups” – specific focused discussions in small groups. I will also use light versions of some analysis techniques as facilitated activities, like Decision Analysis to aid in initial high level prioritization of requirements elicited in the workshop. For the most part, my workshops are at most a half day with “non-critical” business personnel, and 1-3 hours with the more senior personnel. This timing creates more pressure on the BA and facilitator to have a very pointed workshop, and does require follow-up, but also builds better relationships with business stakeholders, i believe, because for most of them, time is money!

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By: Ellen Gottesdiener https://www.bridging-the-gap.com/elicitation-techniques-business-analysts/comment-page-1/#comment-430379 Fri, 02 Dec 2011 14:18:00 +0000 http://www.bridging-the-gap.com/?p=8959#comment-430379 Thanks for referencing Requirements by Collaboration 😉 [http://www.ebgconsulting.com/Pubs/reqtcoll.php]

The length and timing of workshops varies by project and should always to be adapted to project, product and team circumstances.

Sometimes you have contiguous multi-day events as i provided examples of in chapter 11 (and which go by different names, David W above refers to them as “discovery” workshop).

In other cases, these collaborative events are shorter, done in spurts, are more informal, and are interspersed (and should be!) by other requirements elicitation and validation activities such as prototyping (both low-fidelity and high-fidelity), user acceptance testing a small chunk of working software, scenario walkthroughs, and more.

Adapt the workshop principles and practices. The key is the attend to the ingredients for success and “6 P’s (purpose, participants, principles, products, place, and process).

~ ellen

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By: Laura Brandenburg https://www.bridging-the-gap.com/elicitation-techniques-business-analysts/comment-page-1/#comment-430378 Thu, 27 Oct 2011 14:57:32 +0000 http://www.bridging-the-gap.com/?p=8959#comment-430378 In reply to Ian Stewart.

Here here!

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By: Ian Stewart https://www.bridging-the-gap.com/elicitation-techniques-business-analysts/comment-page-1/#comment-430377 Thu, 27 Oct 2011 11:59:53 +0000 http://www.bridging-the-gap.com/?p=8959#comment-430377 @Laura Thanks, I would also put forth that while we may have preferred methods based on past experience. We should strive to be adaptable to each client. While I have a strong preference for my methodogy, I do not always use it. I think the right technique is unique to the client. Each client reacts to the requirements process differently based on corporate culture and personal learning styles. Being adaptable in you solicitation skills is a win for all involved. I am of the personal belief that an effective BA is part psyco-analyst, part visionary and part improv actor. While that is a more anecdotal view, it has quite a bit of substance to the breadth of skills necessary for a BA to be ultimately successful.

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