Comments on: How to Build Rapport with Critical Stakeholders https://www.bridging-the-gap.com/building-rapport-with-stakeholders/ We'll Help You Start Your Business Analyst Career Thu, 29 Jun 2023 14:20:16 +0000 hourly 1 https://wordpress.org/?v=6.6.2 By: Michelle Swoboda https://www.bridging-the-gap.com/building-rapport-with-stakeholders/comment-page-1/#comment-429721 Thu, 13 Oct 2011 01:54:12 +0000 http://www.bridging-the-gap.com/?p=5096#comment-429721 Hi Zibi, this is a great question and one that I am struggling with currently. We have a team member who sees the project and each situation in a completely different way than we do. If we say black, he says white – even to the point of not being truthful. It is so frustrating because I have lost the trust for this person. And respect – well you need to earn that and if you are telling me something that is completely different than you have told to another team member – who do I trust and respect?
I do a lot of observing my stakeholders when I interact with them. I was in a late meeting today and I just watched their reactions, their facial expressions and their body language. I felt that I could tell how they were feeling through this. I also found that they looked to me for answers when they needed guidance. This tells me that I have their trust. I have always been honest with them, I always follow through – so if I say I will do something, I do it, I arrive at meetings happy, I am helpful and offer suggestions and I know their business. It took a lot for this particular group to work together and I believe they are where I want them to be and through that I know that they respect and trust me too.
The best suggestion I can offer is to be honest, work with integrity and follow through and I know you will be great!

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By: Zibi https://www.bridging-the-gap.com/building-rapport-with-stakeholders/comment-page-1/#comment-429720 Wed, 12 Oct 2011 21:13:28 +0000 http://www.bridging-the-gap.com/?p=5096#comment-429720 Hi Michelle, I love your article, could you plaese give me advice; how you go about to ensure, that you trust and respect your stakeholders and that they respect and trast you?

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By: Michelle Swoboda https://www.bridging-the-gap.com/building-rapport-with-stakeholders/comment-page-1/#comment-429719 Fri, 04 Feb 2011 03:06:18 +0000 http://www.bridging-the-gap.com/?p=5096#comment-429719 Hi Akarsh, thank you very much for your positive words. Happy to hear that you work the same way and are very successful!
Michelle

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By: Akarsh MG https://www.bridging-the-gap.com/building-rapport-with-stakeholders/comment-page-1/#comment-429718 Thu, 03 Feb 2011 09:32:20 +0000 http://www.bridging-the-gap.com/?p=5096#comment-429718 @Michelle,
Great article! Enjoyed reading the post; agreed with you building relationships with stakeholders is an important factor for BA/Consultants.

I follow similar steps like you When I talk with the stakeholders on each successive meeting usually i do not get started on with work/tasks; meeting starts of general tasks about his day, his work, sports etc. totally based on situation as i have known my stakeholder for couple of years now.

Also there are times we end up talking about how he approaches his customers on business deals as this has helped me to provide him new set of ideas for the projects this in-turn has led for incremental revenue for us and for my stakeholder i have provided him idea to store data as centralized repository for him and his team.

All this possible only after i have met initial timelines and deadlines and proved him about my capabilities.

Thanks again for posting the article!!

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By: Weekly Wrap Up: Building Trusting Relationships, Soft Skill Traits, and Having Varied Experiences | Real World BA™ https://www.bridging-the-gap.com/building-rapport-with-stakeholders/comment-page-1/#comment-429717 Fri, 19 Nov 2010 07:36:30 +0000 http://www.bridging-the-gap.com/?p=5096#comment-429717 […] Building critical stakeholder relationships…starting a new engagement off right (bridging-the-gap.com) […]

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